We have always received excellent treatment at the Esnaf. Recently my husband was rushed into the Esnaf suffering with pneumonia and pleurisy - the english staff were very good and concerned and we couldn't fault any of the staff. The only thing if I had to complain, is that the restaurant over the road is quite expensive and every thing is marked up in GBP. once again I cannot understand this when we live in Turkey and work in YTL!
Unfortunately, my husband had an infection which did not respond to anti-biotics and Dr Bulent decided that the only way forward was for him to go to University Hospital in Antalya. He organised everything and we were rushed up there in an ambulance.
Well, if any of you reading this have do go to University Hospital, Antalya, please be forewarned. Initially, when we arrived we were amazed that they do not speak English and if they do it is very reluctant and very little. You have to take everything from a cup to towels. The person with you is literally your gofer. They had me running round from floor to floor collecting x-rays from doctors, passing messages, finding the chemist to buy all his medication (they do not have a pharmacy in the hospital)plus things like kidney bowls, serviettes, paper sheets for the bed etc. The hospital is not as we expected and eventually I managed to get him a private room which I had to pay for before they would allow him to be moved from the general ward (which was cold and had no privacy whatsoever) this meant running up and down stairs to find the department I had to pay the money to. I had to wheel him down to the x-ray department and even push his bed with the help of a cleaner to the operating theatre (twice!)
On the plus side, the cleaniness is second to none and the medical staff (when we saw them) were as helpful as they could with the language barrier. There are two english translators there and they are very good. The food is absolutely awful!
So take your own.
After his release, we have had to go back to Antalya twice as out-patient. The final time he had to have an x-ray then the doctor went to lunch so 2.5 hours later, we finally saw someone ready to discharge him. Then we had to pay the money. This took 2 hours to do as again I had to run from department to department. Nothing is every easy it seems.
Well I am pleased to have him back home to recover. Maybe I can get a bit of a rest as well now.