We bought a 32 in tv from the big Kipa in June, lasted approx 4 days, would come on then switch itself off for no reason, we took it back, they said i would need to take it into ?fethiye, i refused, the security gaurd came on the scene and i thought oh oh here we go but no he was only there to translate, Mesut was his name, eventually got through to them i was not going anywhere until it was resolved, they eventually agreed on the service people to come collect the tv to ensure it was kaput, we went into town and then got a phone call to say new tv was waiting, a bit of a rigmarol, would i buy anything electrical from Kipa again a definite no, thanks to Mesut for all his help.