very much so. I told him about a client of mine who was having trouble with her ADSL, 1 phone call later my client got called 3 times by an english speaking person from TT and was online that afternoon.
I didnt ask about the main discounts but was asking about the 2mg speed unlimited and he told me it would drop by over 50% sometime in March and speeds would be getting faster.
This is what happens when the company is owned by Saudis and run by Brits from BT.