HSBC and water bills

[WendyA]

After getting infuriated with Finansbank, I have just moved over to HSBC. At the moment  it looks like it has the potential to work better and am pleased I’ve done it (I’ll try and put both the time involved and those 66 signatures out of my mind!), but I seem to have struggled to get a definitive response to my water bill query. After going backwards and forwards between the bank and the Muski, I think I misunderstood and HSBC cannot pay a water bill direct debit. Can anyone in a similar position please verify this?  (The electricity has transferred across easily, I believe.)  Many thanks...

[Liz 101]

That's correct; 2 of my neighbours bank with HSBC & have go along to the MUSKI office or use one of the fatura offices to pay their water bills.

[farry]

You can pay online on the Muski website (it is in English as well)

https://odeme.muski.gov.tr/Giris/Index/?returnURL=/Borc/Index

Using your abone number. 

[WendyA]

Thanks very much, both.

[johnc]

I went into HSBC a  few months ago and was told that they do not do personal, accounts - was I misinforrmed? Only commercial I was told?

[TOSH TOSH]

Yes that is correct