I bought a lovely long garden mirror that looks like a big window, from my local Garden Centre. I was so pleased with it I decided to get another one for further along the garden wall.
I rang the shop. I was told that there where none in stock and that they would be ordering more with a big order, but not yet. I asked could I have the name of the stockist. I was told someone would ring me back as they may be able to get the stockist to send just one. No one rang me back.
I called into the shop yesterday. I spoke to the Manageress, she told me that it was too late in the season to order more as the stockist required an order of £500. I asked her for the stockists name. She said they would not deal with me as they only deal with business people. I told her I had a business, so please could I have the stockist name. No, she said she was not allowed to give it to me. I explained there had been a label on the mirror and I could have got the name from that. She told me to get the name from it, but, I had thrown the label away.
I told her I would not mind finding out they had made a profit, we all make profits and I promised i would not start to order all my garden supplies from this stockists. She was adamant she would not give me the name. After an argument where I explained I had spend a lot of money over the years in this shop, she said she would ask the owner and ring me today... Guess what?? No call.
I have searched the net to find a mirror like this one and there are none the same. I am really annoyed that they could not get me one and will not allow me to try and get one myself.
I feel like never using them again, but they have the only Garden Centre in the area....