"Old hands will tell you the same, they are completely sick of mothers who need urgent operations."
I know this is slightly off topic but I get sick of builders/workers not turning up to do a job, no phone call or anything. Then when you finally track them down " they, their Mother, Father, Wife, Son, Daughter, Grandmother" was taken suddenly ill and in hospital in "Fethiye, Istanbul, Ankara, Antalya, Izmir". Fine, but that entails a delay not not turning up at all several days/weeks later!