Yes it is one of the most frustrating and irritating things over there - there was a time when everything came - letters, things bought on eBay, presents. Then something happened and very little got to us (or got to us untampered with). It was like day and night, everything changed one day. Some members will also remember when no Brits were getting any post at all and it turned out there were literally bags and bags of post in Fethiye which was first denied then we were told to go to the sorting office and search through it all for our own.
People kindly sending cards and gifts thousands of miles to your kids for their birthday or Christmas, only for them to fail in the last few streets was one of the things that contributed to me deciding to move back, believe it or not.