Bekir has NEVER been rude to us, quite the opposite and as for 'suffice' the white goods are as good as anything you could buy in Currys in the UK. In fact our washing machine broke down on our last visit, and although it was over 12 months old it was still under guarantee. Bekir arranged for the engineers to come out the next day and they arrived on time, fixed it and it didn't cost us a lira. Bekir is a real gentleman and his after sales service is first rate especially compared to the UK. Some of the furniture is so so, but we have no complaints at all.