That's great news, but I have heard different from others. We also waited to see Alper in the last two banks we where with. One occasion we waited for 35 minutes to see him, even though we had rung for an appointment. I think the problem is all the Brits want to see Alper so if you call in at the wrong time you will wait. His fame has spread and he is probably the one Banking name everyone knows in Fethiye and is very popular with us Brits.. It would be interesting to know if anyone else in the Garanti Bank is a popular English speaker like Alper.