Author Topic: Crap Broadband  (Read 9291 times)

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Offline hotlips

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Re: Crap Broadband
« Reply #10 on: February 15, 2013, 20:28:19 PM »
It's just so frustrating isn't it? Not only can TTnet and Turk Telecom blame each other, TTnett always say the problem is the line from the exchange and the electrician says he can't find a problem.

Our situation is the same and each week we think that we may have got someone to sort it, or at least to come and have a look and we get our hopes up only for an engineer to come along, give us another excuse and disappear 2 minutes later.

I think the only way out is to move to Karagozler, my friend get 9.0 mps there and only pays for 8!





Offline Rimms

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Crap Broadband
« Reply #11 on: February 16, 2013, 16:41:58 PM »
I've spent this afternoon digging a trench from the telephone junction box at the perimeter of our complex, all the way to my house. Byram went and bought the best quality Phone/Internet cable and armaflex trunking, he then made a direct connection from the box to my router. The phone now works perfectly but my heart sunk when I checked the Internet, speedtest.net showed a connection speed of just 0.4 MPS.
I called TTNET ready to have a right barney but after explaining what I had done, the customer services lady said, now that you have upgraded your cable, I can increase your speed, five minutes later, the modem reset itself and now everything is working perfectly. Fingers Crossed !

Offline Lotty

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Crap Broadband
« Reply #12 on: February 16, 2013, 19:54:12 PM »
A good days work George! Yay!

Offline Scunner

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Re: Crap Broadband
« Reply #13 on: February 16, 2013, 20:03:18 PM »
What speed are you getting now George?

Offline Rimms

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Crap Broadband
« Reply #14 on: February 16, 2013, 21:11:56 PM »
It's between 4 & 5 but no complaints, everything is working fine.

Offline bewva

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Re: Crap Broadband
« Reply #15 on: February 16, 2013, 23:41:21 PM »
Well done, after suffering with a crap connection in the UK for years I can understand your frustration. Ours was solved by a very friendly BT man but it took about 2 years to convince sky to send someone

Offline Karennina

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Re: Crap Broadband
« Reply #16 on: February 17, 2013, 09:11:43 AM »
Your post was interesting Bewva we to are with Sky and sometimes we can lose the internet for up to a day and a half it seems to be happening more of late, when we contact Sky they just say the signal is weak where we are... could be time for a change I think  :)
does anyone know how to check what speed we are getting here in the UK?

Offline Stan

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Re: Crap Broadband
« Reply #17 on: February 17, 2013, 09:18:12 AM »
This seems easy to use . www.broadbandspeedchecker.co.uk 

Offline bewva

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Re: Crap Broadband
« Reply #18 on: February 17, 2013, 09:23:39 AM »
Karennina, If you type

http://192.168.0.1/sky_router_status.html

into your browser it should come up with a login box type in.....
Username..... admin   Password...... sky

It will bring up the status of your router. The interesting bit is in red which is your upload & download speeds

Modem
ADSL Firmware Version   A2pB023o.d20h
Modem Status   Up
DownStream Connection Speed   3619
UpStream Connection Speed   798

VPI   0
VCI   38

This tells you what speed Sky are seeing.
Alternatively if you type

http://www.broadbandspeedchecker.co.uk/

Into your browser you can do a speedtest, then if you enter your postcode it will compare you to others in your area. Anyone else around you on sky with a higher speed would possibly indicate sky are telling you porkies.

The anoying thing with Sky is when you ring for technical help they take ages getting you to unplug all the phones etc and check all the same things each time you ring them that it puts you off doing it.

Offline Scunner

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Re: Crap Broadband
« Reply #19 on: February 17, 2013, 10:28:01 AM »
Anorak




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