Calis Beach and Fethiye Turkey Discussion Forum

Information and Services in Turkey Section => Banks, Interest, Money Transfers, Insurance => Topic started by: lissa on September 23, 2016, 15:58:52 PM

Title: Bank recommendation with English speaking staff
Post by: lissa on September 23, 2016, 15:58:52 PM
A friend has an account with Finans bank, she uses the branch in town, she says she has had problems as they have not been in Turkey for a year, which they did not expect, and though they have emailed the bank to transfer money from their savings account to their current account, this has not been done and no reply to emails. Consequently, their electricity bills have not been paid and friends arriving have found their is no electricity. She said they cannot opt for Internet banking as it takes too long for the PIN numbers to arrive. She said she has had problems making herself understood in Finans.
Any suggestions?
Title: Re: Bank recommendation with English speaking staff
Post by: Liz 101 on September 23, 2016, 16:40:27 PM
I couldn't recommend Alper at Garanti Bank in the centre of Fethiye enough
Title: Re: Bank recommendation with English speaking staff
Post by: Yoshi on September 23, 2016, 16:58:50 PM
I would not recommend Alper either but ozge at TEB is really good.
Title: Re: Bank recommendation with English speaking staff
Post by: Liz 101 on September 23, 2016, 17:37:11 PM
Read again Yoshi   ???
Title: Re: Bank recommendation with English speaking staff
Post by: KKOB on September 23, 2016, 18:24:43 PM
I couldn't recommend Alper at Garanti Bank in the centre of Fethiye enough

I couldn't not recommend Alper too.  ;)
Title: Re: Bank recommendation with English speaking staff
Post by: Jacqui Harvey on September 23, 2016, 20:47:55 PM
If you go with the ING Bank you can do Internet Banking.
Title: Re: Bank recommendation with English speaking staff
Post by: Yoshi on September 23, 2016, 22:03:29 PM
Sorry I misread that, It's been a long week !
Title: Re: Bank recommendation with English speaking staff
Post by: jo b on September 23, 2016, 22:08:18 PM
Tuba at AK Bank is very good....she gives you her direct line, mobile and uses Whats App too
Title: Re: Bank recommendation with English speaking staff
Post by: Scunner on September 23, 2016, 22:15:28 PM
Euphonium at Seker Bank is quite good too
Title: Re: Bank recommendation with English speaking staff
Post by: busybee on September 24, 2016, 06:14:35 AM
Kemal at Deniz bank is excellent and speaks perfect English, they have a good rate of interest and he will always do his best for you.
Title: Re: Bank recommendation with English speaking staff
Post by: Jacqui Harvey on September 24, 2016, 09:54:07 AM
I find the trouble with English speaking staff at banks is,  There is no guarantee they will stay at the Bank.  The staff seem to move from bank to bank.  We joined one Bank as we were told Alper was great.  He was and we had no problems at that Bank.  Then he moved banks and wrote to customers asking them to come to his new bank.  We did that, after a while he moved again and once again asked us to move banks.  We decided enough was enough and stayed where we were.
So, finding a Bank with someone great who speaks English, is only good if you can get a guarantee they will not move on.
Title: Re: Bank recommendation with English speaking staff
Post by: Daffodil on September 24, 2016, 10:33:51 AM
Is Ayshe no longer at the Finans bank? There were a few English speaking young Turkish ladies upstairs at the Finans Bank when we used it.