hi, we asked for a phone in feb when we purchased and told that this area arkaca gunlukbasi were not yet on digital and no lines available, however we made a new contract in july and with me keep going to the telephne off on a weekly basis had the phone connected at the end of october, There is a lovely lady with long dark hair speks very little english to go with my exceptionally little turkish wh helped me, (we had a few laughs on the way) and then i went back 2 weeks later and got broadband, she was so helpful that i got her a box of chocs. so patience is a virture, smile and make friends. good luck. but yes phone numbers are a problem but they were given (now this is where my turklish fell down ) maybe 500 or 5000 extra numbers!!! your guess