changing mobile no. Garanti internet bank

[tonysue]

I need to change my mobile number with garanti bank as the pin numbers to access my account are going to the phone I gave my daughter.
How can I do this online? thanks.

[kenkay]

Sue, You need to send them your new number in a signed note of authorisation. I typed one up, Sue and I signed it (as ours is a joint account) then I scanned it and attached a copy to an e mail. This worked fine for us  

[tonysue]

Thanks

[kenkay]

Sue, just another point. Only your branch of Garanti can input your new number into their system. Once this is done you have to call Customer Services (Garanti Alo) on 0090 212 444 0333 (then 9 for English)and they will activate it and give you your pin