A week ago, I negotiated my way through their innumeral options to complain about their illogical increase in my monthly direct debit of roughly 150%
Before they will reduce them back to the previous level, they said that they would need to read my meters. Fair enough, so I made an appointment for them to come on 22nd July, which was the earliest date that I could guarantee being home.
I got home last night to find a card through the door from the meter reader, saying that they had been to the house, but I was out - no s**t Sherlock - so they would revisit on Monday 18th
Another phone call this am to be told that my appointment still was noted (we shall see) & that they couldn't cancel Monday's visit, as I hadn't given "enough notice". 3 days isn't enough notice, where the heck is he coming from? Outer Mongolia by yak?? Is it any wonder that fuel prices are rising so much [?]
