We have both home and car insurance with Aviva.
Home is due to renew on 20 july, renewal £268...... if I log in as a new customer the same premium is £175
Car is due on 12 Aug, renewal £287...... if I log in as a new customer the same premium is £269
There's loyalty for you.
I also do my renewals through Quidco and get cashback of £100 for doing both through them so I rang Aviva to ask for them cancel the car at renewal, I was told that to cancel the renewal my wife (policy in her name) needs to ring to cancel. I said its my credit card and I don't want you to charge my card for the renewal. He said wife needs to ring.
The worlds gone mad, they can renew the policy and charge my card unless my wife rings. I find that bizzar.
2 years ago we found we had had 2 policies running on the car for a year because they had auto renewed the old policy. After a rant they refunded one.
I wonder how many people get caught out?