I own an apartment on a small complex near the Sunday market. Our complex is (supposed) to be maintained by Elite Property Solutions. However, the standard of the maintenance has been really sub-standard. It seems that the only strengths of the company are taking your money and making empty promises. When 2 of the owners turned up at the complex middle of April, the whole complex was a complete disgrace: overgrown shrubs, grassed areas and flower beds full of weeds and bald patches, debris everywhere. As we had paid for maintenance during the winter months and paid for an early start to the summer season, we were not too impressed. The only evidence that something had been done was that the swimming pools were full.
Since April, it has gone from bad to worse, as even the basic maintenance of sweeping, weeding, cleaning of the pools have been, at best, very erratic. Owners on holiday at the complex have had to carry on what should have been done by our maintenance company.
Our spokesperson is excellent and has done his best to get the complex to a satisfactory standard but most of his emails, texts and phone calls are met with a wall of silence or promises which never materialise.
So far, this year, every term of the contract has been broken. We've had a major electricity scam (communal electricity bills not paid for months, electricity supply reconnected illegally) and a poor little boy getting a bad ear infection due to lack of chemicals in the pool.
We've now had to employ somebody to attend to the complex even though, Elite had been paid till the end of September. We've also had to pay the last electricity bill before being cut off.
I am really annoyed and disgusted that such a company is still allowed to operate. Maybe, we have been unlucky and other complexes managed by Elite are faring better. I'd be interested to know.