Calis Beach and Fethiye Turkey Discussion Forum
Flights, Airlines and Airports => Flights to Dalaman and Turkey, Airlines and Airports => Topic started by: Colwyn on May 30, 2015, 13:10:17 PM
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In January I booked an Easyjet Bristol-Dalaman return flight at the monstrous cost of £339.64. I looked online today and the cost for the same flight (including baggage and pay by credit card, as per original) is now £233.56. A week ago I would have been a bit miffed. But not today. Because in the last week I have learned something. Easyjet have a refund policy if this happens. They send you a voucher for the difference to be spent in the next 6 months on another Easyjet flight (i.e. booked in this time, you don't have to fly). So I phoned them up and within minutes they sent me a voucher for £104. RESULT!!! That will pay for my next flight to Edinburgh to see my new granddaughter (and her parents of course).
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Here's how to do it:[/size]- Check if the price has dropped. Compare the price Easyjet's website lists with what you paid. If it's cheaper, and there isn't a sale on, then you should be able to claim the difference. Don’t forget the final price you paid may include extras such as baggage, seat selection and a card fee, so factor that all in.- Call to claim your voucher. Have your booking reference and flight details to hand, then callEasyjet's customer service department on 0330 365 5000 (as it's an 03 number, the call will be part of your minutes allowance or cost no more than a standard number). Unfortunately you have to call - you can't claim by email or letter. - Use your credit voucher within six months, by phone only. The difference in price will be sent to you as an Easyjet credit voucher by email, usually immediately. However if you don't get it, check your spam folder. You'll then have six months to use it on any Easyjet flight - you'll have to call up when booking but Easyjet says you'll always pay the price it quotes online.
[Courtesy of Martin Lewis' Money Saving Expert via member on another forum. Loves you Martin]
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Thanks for that Colwyn. We use easyjet a lot, especially for flights to Dalaman. Am now going to check if our flights next month to there have come down :)
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How did you get on Marina?
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They'd gone up Colwyn :(
Not by much but no refund for me. Will keep checking and remember for next time though, as I said we use easyjet quite a bit.
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Thanks Colwyn for this post I have just stumbled upon. Just phoned up and got a refund voucher for £73 on our April flights. Nice One!!
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Why don't Monarch have a similar policy? (or maybe they do, but I don't know about it??)
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Monarch do,have got £134 voucher that has to be used in 12 month.
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Thanks for that Savoyboy - just checked my June flights...... but they"ve gone up !
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Given much talk of tourists staying away from Turkey in their hordes I thought I'd check to see if my Easyjet flights in June had come down so I could claim a refund. In September the booking cost was £1016.86; now it would be £1045.46. I'll look again in a couple of months.
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Given much talk of tourists staying away from Turkey in their hordes
I suspect its going to be the charter & holiday companies who'll bear the brunt of folks abandoning Turkey for Spain, Greece, Skegness etc. My gut feeling is that Easyjet may even see a slight upturn in business if the charter companies cancel/amalgamate flights thus reducing the overall number of seats available - just checked Edinburgh - Dalaman, £325 rtn inc hold bags.
JF
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Why don't Monarch have a similar policy? (or maybe they do, but I don't know about it??)
I contacted them via Twitter yesterday. 'I am here to help' was what she said.
Well I asked if they did the same as easy jet and got the box standard answer that their prices are very competitive and it tends to be cheaper the earlier you book. I laid it on thick saying that we use them all the time (true) and that we booked early not only to get cheaper flights but to support a country we love after all the turmoil. I mentioned they had gone down by almost £100.
The lovely Nichola asked for my booking details and within an hour I had received £100 credit to be used within 12 months. I can use it myself or book flights for someone else.
I'm not saying everyone will get a refund - maybe I was lucky - but if you ask nicely in this world sometimes you get what you ask for :)
Monarch have just gone up a notch in my estimation.
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Well done Stoop and the others getting a refund. We booked with Monarch but like Bluwise our flights had also gone up.
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Just used the voucher this morning to book flights for my son and his partner. Not bad prices even without it! £335 (£235 for me) for two from 23/06 to 01/06 from Leeds Bradford. Some good prices with them at the moment. I got one at about £240 for two on different dates around the same time. That's 10kg only though and no booked seats.
Looked at seating plans and not many booked seats yet. However you can book Mon through third parties and seats are allocated at the airport - so maybe not that accurate.
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Seems it's not company policy for Monarch to give refunds like mine. A friend just tried the same and had to run around the houses to get anything. Got 2/3rds of his loss in the end.
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we booked easyjet changed our minds on the date phoned easyjet no refund but the money remained for other flights in the year
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Checked with easyJet prices for our June trip to Turkey today. I booked for 4 adults and 1 child with a total cost of £1730. Today the cost would have been £630 lower. That's more than a third off. BUT I shan't be claiming that today since the refund voucher only lasts six months and the easyJet flights for next summer don't get released until after that. So I need to wait until the end of April and see what the prices are then. That's too long to hold my breath. I'll just leave a note in my diary to try again in six weeks.
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Even THY have dropped their prices, again, as have Pegasus. Worth a look if you're flying from LHR or LGW as they're in the region of £90 rtn for a lot of dates inc hold baggage, seat choice and a bit of scoff.
JF
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In contrast with Turkey flights our easyJet flights to Lisbon in September/October have risen by a third.
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Lisbon flights are rarely cheap. Unfortunately :(
You should try Porto, EJ do it from Bristol.
JF
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Don't fancy the taxi ride from Porto to Estoril. Perhaps look at something up north for next year though. PM with suggestions would be welcome.
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Wasn't meaning this time round, you been on the cider early today?
:)
JF
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If you get an Easyjet Refund don't let it rest there. Keep your eyes on what is happening to the flight prices. I got my second refund as prices had dropped even further.....just went through the price promise routine again and hey presto got another one 8) ;D
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Totally off topic but really good to have you posting tribalelder :) :) :)
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What he said :)
Hope all is well with you and yours Brian
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Like Colwyn and others applied for and got a refund,£60,which we are unable to use, they expire Sept 09 but was told they are transferable for flights,and to amend bookings.
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I cashed in part of one voucher for a one person Edinburgh return today.a few weeks ago and the rest of it plus others today for two person Edinburgh return. I found on both occasions that the first price I was quoted was way higher than I had on screen so queried them. On both occasions the second price was much lower. Indeed today my screen said £289 (well that's the Fringe for you) but on the phone I got £273. So well worth having Easyjet booking onl screen to compare when you phone (I think phone bookings are usually for people without PCs etc. and there is an extra charge, so you have to remind them about vouchers). So, well worth doing and we have nearly enough left for our trip to Madiera as my birthday treat in the spring.
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Like Colwyn and others applied for and got a refund,£60,which we are unable to use, they expire Sept 09
You probably know this but, just in case, it is the booking that must be made by September, not the flights.