Hi. Has anyone had to reset their e-Devlet password?
I've tried to log in but it says my username or password are incorrect so I have to assume that something has gone awry with my password as my username is my email address.
I've tried it online and also downloaded the app to my mobile but get the same result.
When I select 'Forgot Password' it asks for identity type which I selected 'Identity Card'.
It then asks for TR Identity Number which I assume is my Yabanci Kimlik No, then the Serial No which I guess is three characters in upper case followed by a space then three six digits shown in the bottom right of my card.
It then asks for a relatives Identity Number which I find strange as I know many people who do not have a relative with an ID. As it happens, I've tried using my wife's ID. Finally, I copy the security code given into the box provided but it just comes back and tells me the details are incorrect.
I'm in the UK at the moment so can't get to a PTT for help and I've had an email telling me to log in to check a document.
Any guidance would be massively appreciated.
