Can't Connect To Sky

[KKOB]

I'm in the UK and I'm having trouble connecting to my daughter's Sky wireless connection.

Until now I've been using an o2 or 3 dongle and have been able to get on the WWW without too many problems.

I've added Sky to my wireless connection on the laptop and it tells me that I'm connected but I'm unable to get anything on the WWW.

I've tried closing the Firewall and have tried IE, Firefox and Chrome but to no avail.

All other laptops or notebooks that we've tried have connected without any trouble.

Anyone got any ideas of what to try next ?

[stoop]

Try re-booting your laptop if you haven't already. It often works when you try to connect for the first time.

[King Frat]

quote:Originally posted by KKOB

I'm in the UK and I'm having trouble connecting to my daughter's Sky wireless connection.

Until now I've been using an o2 or 3 dongle and have been able to get on the WWW without too many problems.

I've added Sky to my wireless connection on the laptop and it tells me that I'm connected but I'm unable to get anything on the WWW.

I've tried closing the Firewall and have tried IE, Firefox and Chrome but to no avail.

All other laptops or notebooks that we've tried have connected without any trouble.

Anyone got any ideas of what to try next ?

Make sure that the Network Connection settings are set to automatically get an IP address and the same for the DNS server.

Also in Internet Options, Connections make sure that it is set to Never Dial a connection and that the LAN settings are set to automatically detect.

Does it get as far as asking you for a password (assuming that the network is secure)?

Ian

[KKOB]

Done all that.

Yes, it asks for password, tells me that I'm connected, but I can't get any webpages to open.