Author Topic: Help with contacting ING Bank in Fethiye please  (Read 15248 times)

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Offline Roy Salmon

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Re: Help with contacting ING Bank in Fethiye please
« Reply #10 on: August 30, 2015, 12:11:28 PM »
Is Sennur Baltac still at Ing as I am getting emails I am sending to her returned undeliverable!  If she has moved on can some kind person suggest somebody who speaks English and can help with my account at the Fethiye branch.



Offline Jacqui Harvey

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Re: Help with contacting ING Bank in Fethiye please
« Reply #11 on: August 30, 2015, 17:41:02 PM »
Scunner, I have search high and low for that email and cannot find it.  We have a standing order with them for our Electric and a couple of weeks ago I heard from Olga that our electric was cut off because we had not paid our bill.   Luckily Olga has now paid it for us.  However, it would be handy to have the email so we could get in touch first and perhaps let them know when we are coming in to see them and find out why they have not paid the bi..
So, can you let me have the email address again please? ... Thank you.  ;D

Offline Scunner

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Re: Help with contacting ING Bank in Fethiye please
« Reply #12 on: August 30, 2015, 18:05:23 PM »
Hi Roy

I don't think putting other people's email addresses on forums without their permission is a good idea, so I'll PM an email address to you.

Good luck.

Offline Jacqui Harvey

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Re: Help with contacting ING Bank in Fethiye please
« Reply #13 on: August 30, 2015, 18:06:17 PM »
Yes, that is what I meant, did not want you to put it on the Forum..

Offline ArtyMar

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Re: Help with contacting ING Bank in Fethiye please
« Reply #14 on: August 30, 2015, 19:15:07 PM »
Me too, Scunner! We've had similar problems.

Offline Scunner

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Re: Help with contacting ING Bank in Fethiye please
« Reply #15 on: August 30, 2015, 19:17:03 PM »
He'll love me in the morning :D

I'll PM now Arty

Offline Jacqui Harvey

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Re: Help with contacting ING Bank in Fethiye please
« Reply #16 on: August 30, 2015, 21:51:48 PM »
O.K. Phil  has just emailed this guy and the mail has been returned saying it cannot be sent.   That's a shame because  Phil sent a lovely email, took  ages to compose it.

Offline Scunner

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Re: Help with contacting ING Bank in Fethiye please
« Reply #17 on: August 30, 2015, 21:56:20 PM »
That's a real shame because he was one of the last ING good people who could communicate in English. I#ll look for other names but I'm not hopeful. I had an absolute nightmare - house to buy (in UK), contracts exchanged, just need to bring the deposit home from Turkey and can you believe it - couldn't get onto the ING website to do the transfer.

I don't often do stress but this was stressful beyond belief. Guneri helped me and sorted it without any further delay. Without him I would have had to have booked a flight and gone over.

I do get the impression people don't stay long at ING in TR.

Offline Stortman

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Re: Help with contacting ING Bank in Fethiye please
« Reply #18 on: September 01, 2015, 08:40:18 AM »
Goodness only knows what will happen if they buy HSBC then as seems likely. >:(

Offline Roy Salmon

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Re: Help with contacting ING Bank in Fethiye please
« Reply #19 on: September 02, 2015, 10:05:56 AM »
Just to bring you up todate I have tried to email the bank again but still returned "unable to deliver" I then tried to send a Fax 3 times but could not get through to the branch!
The Fax number I have used is the same as used in past from the UK  00902526144329. Scunner was kind enough to provide me with the managers email but even this has failed
to be delivered.     Any suggestions please.

A rather desperate customer.




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