Name change

[Gilly1]

Hi, Has anybody done a passenger name change with Thomas Cook. I have been trying for the last hour without success and I begrudge phoning them as they will charge me 20 quid for the pleasure. I even had an online chat with one of their advisors but she was as much use as a chocolate fireguard......am I missing something?

[grahamturner09]

I think name change with Thomas Cook is nearly as much as a flight

[grahamturner09]

Just looked it up I think the only way is to call the premium rate number £55 per pasenger

[Scunner]

Thomas Cook replied to this when it was posted onto our Twitter feed - here is the reply which may help.

" Thomas Cook Cares @ThomasCookCares    
     
@CalisBeachForum Hi, we are the social media customer care team and are happy to answer any questions on Twitter, Facebook or Google+. Dan
"

[Jacqui Harvey]

As advised by Scunner.  Use their Facebook Page, they did answer me quite quickly in May.

[Gilly1]

Thank you Jaqui and Scunner. After another online chat and again being advised to call them I went in for one last try and hey presto......their system actually worked this time and I managed to change the name at a cost of £35. Happy days.

[Scunner]

Great result