I could go on for ever but to cut a long story short, we arrived all the staff were very miserable and would not speak to the guests at all, and there was not many staff about.
Food was the same each day i was there, Chicken for tea, melon and cake for pudding nothing else same each day. The snack bar was also closed 2 of the 5 days we was there.
On the 2nd day of our holiday (10th aug) the main pool was thick with green algie, i seen better ponds than the pool, the other pool also started to look miley. The main pool was closed guests were told a pool company was come in to fix but they did not the few staff there was there cleaned the pool out and re filled it, but no one used it after that as the filters did not work.
One of the animators was permoted to customer services and he admitted to us that the staff walked out including the management team, all maintance staff, cooks, bar staff etc. The ones that were left had not been paid for "some time" we was told thats why they were so miserable. He also said that the kitchens etc were dirty and not up to standard.
Our company was hotels4u via A1 Travel. But Cosmos pulled all there guests out and so did other companys, by the time we left there was no one about at all hardly.
The locals in the shops and bars said that the same thing had happened about 10 weeks or so ago also, all the staff walked out.
We did not ask to be moved but they advised everyone not to stay.
I spoke to a rep from another company who had managed to test the water and they was using to much chlorine and to much pH to control the pool acid.
Im at work now but if anyone has any other questions please mail me or ask here.
Thanks
