A neighbour bought a Samsung TV and a scart receiver thingy that gets her Nilesat off Bekir last year.
She arrived this week and the receiver wouldn't work.
I rang him and explained the problem - and it was sorted out without any questions asked / no accusations of ill treatment (as I experienced at one of the big supermarkets with a toaster I foolishly purchased from them!) - just "when did she buy it - ok".
The man is a real gentleman and I have heard stories of people having problems with equipment after 5 or 6 years and he will still try to help you find the right man to put a new circuit board or power supply in your washer.
So as much as I like to save money - it is worth going to Bekir for peace of mind!