We found out our Electric Bill was still in the Builder's name after 6 years!! We never realised this because the bills where being paid by, firstly our Maintenance Companies and secondly our Electric was being paid by the Bank. Once we found out we asked Yacub from Hippy Chic, who is now a translater to come with us to Aydem and sort it out. As far as we know there was no charge to put our name on the documents. Only have to say we are glad we took Yacub it was a breeze with him along.