We have had nothing but trouble from Nationwide. We lost our debit card which we promptly cancelled Nationwide told us they had dispatched a new one .... only to be told four weeks later that they will not send a replacement to 'restricted Turkey'. If you live out here and use Nationwide, look after your card!!! We have an account in England that we cannot access. AND, they won't even send a new card to family or friends for us. If we were relying on that account, we'd be right up the swanny!!