When in Turkey we use a Turkish mobile - cost, etc.
In the UK: We can visit 2 or 3 times a year, so there are often gaps of more than 6 months. I realised Turkcell would switch us of so I thought I would top up online. Found out I would need a superpin but can only get one by texting them. No phone service in UK. Stymied.
In Turkey: Got a superpin (and international roaming!).
In the UK: Turkcell website in English on front page but only Turkish on every window you open. They seemed to be prompting for something else. Tried three times and got locked out. No response to email queries through their site.
Friend in Turkey: Found out we have to have another pin from a Turkish bank, which presumably means another credit card. Can I top up online with a kontor card? Yes, but I need a bank pin. Stymied.
Why??? I'm only trying to buy some units, for heaven's sake, like I do here all the time!
I really believe they have an employee dedicated to complicating everything as much as possible. Don't they want foreigners to use their service?
Harry (gnashing teeth).
