We applied for residency on 3 December 2009 via Fethiye Passport Police. After the expected arrival date we made regular enquiries at Fethiye Passport Polis office & were given various, conflicting, information.
We eventually hired a translator & the Polis admitted that the passports & residency papers had got lost in the post & that they had used normal, un registered,un traceable PTT delivery service. The passports & Residency papers had been sent by the Mugla Passport Polis to Marmaris instead of Fethiye & then were sent to Fethiye but have never arrived.
We now have had to pay 650 TL for 2 passport applications, plus 85 TL for a translator, plus 17 TL for courier service to & from Istanbul for new passport applications, plus 10TL for passport photos.
Neither the PTT or the Passport Polis accept responsibility.
I asked Land Of Lights to run this story as a warning to people not to entrust their passports to the Polis but they are not willing to criticise the Pasport Polis.
I have given the information to the Public Prosecutor who agrees that when you entrust your Passport to the authorities they should not use normal, unprotected PTT mail! He will require the Polis & the PTT to give an explanation of their actions & will then decide who is to blame. At that point I may be able to claim compensation.
Next year I will go personally to Mugla to get my residency the same day, it will be a lot quicker & cheaper than what has happened this time!
