We applied via Fethiye Passport Polis on 3 December last year for residency & were advised it would take about six weeks.
When this time had passed we called in to Fethiye Passport Polis several times, sometimes with a Turkish speaking friend to aid communications.
We were told various things including: "the passports & residency are sent by diplomatic bag via the bus", "you should check at the bus station to see if the passports have arrived", "the passsports & residency have been sent to Marmaris instead of Fethiye", "the passports & residency are delivered by the Passport Polis" etc etc etc!
We then paid for a translator, Koray Atak, to help. He was eventually informed by the Passport Polis that the passports & all residency papers had been sent by normal, un-registered PTT mail! They said that the passports & Residency had been sent from Mugla to Marmaris by mistake by Mugla Passport Polis then had been sent, by normal un-registered post, to Fethiye at which point they disappeared!
Apart from the inconvenience this has caused us we have now had to pay 650TL for new passports, a few handred lira for translation, admin and transport costs, & 600TL for the residency applications, being half the cost of the applications we already paid for.
As I will not subject ourselves to this irresponsibility again we are now having to travel to Mugla to complete the process of Residency.
So, all in all, it has cost us about 1500 TL for something that we entrusted to the Turkish Passport Polis.
The British Consulate have been contacted by me but have refused to get involved, what do they actually do? Obviously not protect British citizens who have been subjected to irresponsible practises involving their British Passport!
I have instructed an avukat to try & recover our costs & the Public Prosecutor is investigating the issue. He agrees that the Pasports & paperwork should not have been sent by "normal" un-registered post. Their is also the issue of being mis-informed & lied to by the Passport Polis, not just to us but our Turkish speaking friend also.
The lesson learned is that next year we will travel to Mugla & not entrust our passports to the Passport Polis!
This is not just a "winge" but a genuine warning to others to avoid the expense & frustration & inconvenience of what we have experienced.