Hi "crinkles" Last summer my brother had a bad ear infection so took him off to the Esnaf and they couldn't have been more helpful, treatment injection pills and potions etc... he did not claim on his insurance his excess was £50 and as his final bill came to approx £57. they were great for this small treatment.
However, since then 3 people (cant name for obvious reasons) have complained bitterly, christmas a friend was taken seriously ill and they called the Esnaf and were asked immediately for £400 (even though they held the so called residents discount card) they waited and no show, they managed to go to another local clinic who treated with an intravenous drip and were not pestered for payment at this distressing time and to sort out later. one week went by and their bill was a quarter of the Esnaf. another is suffering from a kidney complaint, took out medical insurance in Fethiye last March and January had to go for extensive test, charged £400 (again) for xrays and they made an appointment for Antalya hospital. medical insurance did not cover this treatment in the first year so my friend has to pay himself (10millyar approx £5k), he went to Antalya hospital and was told the test and xrays were incorrect and treatment was inflaming the condidtion. Esnaf also confirmed test of stone in one kidney and the ohter blocked, Antalya confirmed stone but informed our friend that he was born with only one Kidney!! the professor phoned esnaf and explained what treament they were to give until a bed was free (Antalya) at no extra cost as they had made a mistake... this is ongoing, and he has now found that Esnaf were incorrect and this treatment could have been carried out locally in the Letoon hospital for 5Millyar approx £2.500.
I think this is enough and do not want to divulge the rest. So for minor ailments for quick A&E holiday ailments they are great...but for the more serious would think twice if I had that choice, but this is my personal experiences good and bad, but like everything there is always someone to extol the virtues I am sure that many more could add theirs.
