After some advice please, we usually renew our DASK and home/contents through our bank (HSBC), it expires in December and after a couple of emails they usually renew it for us and take the money from our account .
This year I have been told by the bank that the rules have changed and I must either go into the bank in person to sign or someone must go on my behalf.
Is this a rule specific to the HSBC or it it a new rule for everyone? At the minute my insurance has lapsed and I am desperately trying to renew it from the UK, can anyone offer any advice please??
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