If possible, check if there's an alternate route for the pipe through the roof space for example.
For information, water pipes shouldn't be laid in concrete like this - unless in a duct - but sometimes you have no option in an existing install. Unfortunately most, perhaps even all, buildings in the area have pipes sunk into the concrete.
Laying pipes in concrete like this would not pass building regs in the UK for the reason that, with expansion and contraction, they will break and leak as you have sadly experienced.
Hope this helps and you get it fixed.