Calis Beach and Fethiye Turkey Discussion Forum

Information and Services in Turkey Section => Banks, Interest, Money Transfers, Insurance => Topic started by: Yoshi on July 24, 2015, 21:55:43 PM

Title: Home insurance
Post by: Yoshi on July 24, 2015, 21:55:43 PM
Can anyone advise me on the best place to obtain buildings and contents insurance.
Many thanks
Title: Re: Home insurance
Post by: kevin3 on July 25, 2015, 00:02:14 AM

  I've got mjne through Finansbank but i've never claimed so not sure how good they are.

  Some members have got theirs through UK companies. Try the search facility if not many replies.
Title: Re: Home insurance
Post by: quackers on July 25, 2015, 05:37:34 AM
You can use UK ınsurance companıes ıf your home ıs a holıday home and used for lettıngs. If you lıve here you need a Turkısh company. I use AK Sıgorta and have claımed with no problems. I use the broker round the corner from Sultan Patisserie. Polıcy ıs ın englısh.
Title: Re: Home insurance
Post by: kayakebab on July 25, 2015, 06:20:03 AM
We use Dinah at Renar office next to mc Donald's.
Title: Re: Home insurance
Post by: Yoshi on July 26, 2015, 08:16:07 AM
Many thanks for your replies, I appreciate it depends on the size of the property and contents etc but curious as to the costs are they similar to the UK.
Title: Re: Home insurance
Post by: kayakebab on July 26, 2015, 11:54:42 AM
We only rent, so only get contents cover based on 4 bed house contents.
This year it was 180tl
That's the best cover as many policies are very limited. However, we were advised that none will cover for roof flooding damage.
Title: Re: Home insurance
Post by: usedbustickets on July 26, 2015, 14:57:15 PM
As Kayakebab we get ours from Dinah at Denar next to McDonalds in Fethiye.  This year Buildings and Contents came out at just over 450tl, for a 4 bed detached, not forgetting the DASK (earthquake insurance) which is another 180tl or so.  I'd say cheaper than the UK, but prices of insurance in general are going up fast in the last year, so the gap could be narrowing if you are serching around for the best price/service in the UK.

Having said that Dinah will usually offer you three different qoutes from different insurance companies, a number of which you will know from the UK...although they are French and German companies!!
Title: Re: Home insurance
Post by: Yoshi on July 26, 2015, 18:12:38 PM
Many thanks for all your help !
I will take a look at the companies mentioned.
Title: Re: Home insurance
Post by: snowtop on July 27, 2015, 06:40:24 AM
I also use Dinah at Renar office next to mc Donald's.
I do ALL my insurances through her and she has saved me loads of money and I also got the house policy in English.
She also informs you when your policy is due for renewal.
Title: Re: Home insurance
Post by: Yoshi on August 04, 2015, 11:06:32 AM
Dinah sounds a good choice, I will go see them when I'm out later in the month.
Many thanks for your replies.
Title: Re: Home insurance
Post by: suehugh on August 04, 2015, 20:48:51 PM
We used Intersure last year and are likely to renew. They also provided our Dask.
They are on line and UK based so easy do do from UK
Title: Re: Home insurance
Post by: Jacqui Harvey on August 04, 2015, 21:43:25 PM
We use Intersure too. Been with them about 4 years now.  Were told that the Turkish Insurance Companies require you to keep receipts for everything and do not settle with the new price for any item, they give you the price they think the item is now worth.
Title: Re: Home insurance
Post by: quackers on August 05, 2015, 05:40:19 AM
Dısagree Jacquı. Yes you are expected to keep all receıpts for the length of the guarantee  we staple them to the guarantee and fıle them. A turkısh insurance company paid out new for old when my friend got flooded. All she was asked to do was fınd out the current purchase price for the goods damaged. There are good companıes out there.
Title: Re: Home insurance
Post by: Jacqui Harvey on August 05, 2015, 08:06:56 AM
Possibly, but best to check just what you get first before you commit.  I have heard too many people over their telling me they did not get what they expected with their Turkish Insurance Company.
Entirely up to the individual, but we will stick to Intersure.  I think I first heard of them when Scunner recommended the company here on CBF and we are very happy with them.

Also, to anyone getting insured with a Turkish Company, make sure you DO have all your receipts before you sign up. 
Title: Home insurance
Post by: lizdev on August 05, 2015, 08:32:22 AM
We were broken into twice a few years ago and had no problem claiming with very few receipts.  They did deduct something for wear and tear but don't recall it being that much This was with Nicholas Sigorta who are no longer in business now but we couldn't have done all the business required without the help of Denize who worked there.  She helped with getting the Jandarma reports which we would have found really difficult.  We are now with Dinah at Renar office and hopefully won't need to find out how they compare x
Title: Re: Home insurance
Post by: quackers on August 06, 2015, 06:02:56 AM
And get your polıcy prınted ın Englısh then you know what you are payıng for.
Title: Re: Home insurance
Post by: JohnF on August 06, 2015, 12:23:52 PM
I've got mine through Finansbank but i've never claimed so not sure how good they are.

We also have ours through Finansbank.  Previously we used Intasure but premiums kept going up and up so had a hunt about for something better and as (at the time) we had two other properties with basic cover through FB got a quote.  For a similar level of cover it was 60% of Intasure's.  As regards claims, I had an ask about and funnily enough, the negative responses were all about Intasure when making a claim. 

I'll concede that if you rent your place out then Intasure provide cover in areas FB don't, but thats not an issue for us.

JF
Title: Re: Home insurance
Post by: jsp51 on August 06, 2015, 17:16:09 PM
Binned Intasure a few years ago. The amount they increase premiums every year is taking the p***.
Also we found out, by doing what we know we should have done from the beginning but never did, that is read the VERY small print, they did not cover our house against earthquake because it is a traditional stone house. (Kargir)
Now also with Dinah at Renar and all seems ok. All policy's in Turkish and English and as said before normally about 3 options to choose from.
Title: Re: Home insurance
Post by: Jacqui Harvey on August 06, 2015, 20:30:17 PM
As I understand it we all have a Dask for Earthquake Insurance, but this only covers the clearance of the land about 50,000 Lira.   The Earthquake Insurance we have with Intasure is around one million pounds.  Hope we never need to use it.   However, we have checked and it does cover our property, so best for others to read their small print too, but I don't think too many members live in old stone built homes.
Title: Re: Home insurance
Post by: quackers on August 07, 2015, 06:13:13 AM
Dask ıs compulsory ın Turkey for everyone and ıs Government led so no dıscounts available.The cost goes on the sıze of your property. On your Dask document ıs the ammount you wıll be paıd by the government to rebuıld your property and clear the sıte. Thıs is obvıously not enough , ıt would only rebuıld the shell of the property, so you take out buıldıngs and contents ınsurance to cover the the rest (fıxtures,fıttıngs, wındows, boundary walls etc). You choose who you want to rebuıld your property for you.
Title: Re: Home insurance
Post by: Hamlet on August 07, 2015, 07:14:00 AM
Agree with quackers, totally.  ;)

Would also recommend Dina (that's the correct spelling   :))
We first met her when she was based in the Renault dealership opposite the old Kipa, since then she has handled all of our insurances, cars, quad bike, buildings, contents, dask, green card.

In April we brought our UK car on a road trip out here and Dina also arranged the insurance for that whilst it is in Turkey.

Through my business dealings I have never had any problem with dealing with many insurance companies & brokers but I would never have faith enough in any one of them to handle all the insurances for either myself or my clients.
I would have that faith with Dina

No, I'm not on commission but would strongly advise you go see Dina.
Title: Re: Home insurance
Post by: JohnF on August 07, 2015, 07:50:29 AM
As I understand it we all have a Dask for Earthquake Insurance, but this only covers the clearance of the land about 50,000 Lira.   

Unfortunately, in the event of a claim its unlikely the "amount insured" will be paid.  I've always had my suspicions over the relationship between premium paid/amount insured versus actual payout in the event of a claim with DASK. 

Overall, since the introduction of the TCIP in 2000, the average payout has been appx 7,600tl. 

If we take the earthquake in Van in 2011, this being the biggest seismological event the TCIP has had to deal with - 7,658 claims were made and the average payout was 16,516tl.

Given the devastation in Van, sixteen and a half thousand lira, plus change, is a pretty pi$$ poor level of return on premiums paid I reckon.  And before anyone says "yeah, but the premiums are relatively low", its worth noting that in 2012, there were 4.7m policies in place which if we (for arguments sake) just say average 250tl a time, would bring in just shy of 1.2bn lira!

The 4.7m policies is only a 30% market penetration, which suggests that seven out of ten Turks feel pretty much like I do about a DASK policy.  Now that deeds offices and utility companies have access to the main TCIP system, I suspect the (reluctant) take up rate will have increased from the 30% in 2012.

Taking those figures, which I will say are from 2012 (the latest I could get my hands on), you have to ask - how much use is a DASK policy?

The other question you have to ask, is where is all the money?

Answers in a shoebox please.

Dask ıs compulsory ın Turkey for everyone and ıs Government led so no dıscounts available.

You sure?  I thought you got 10% on first year renewal and 20% on second and subsequent renewals?

JF
Title: Re: Home insurance
Post by: gyr on August 07, 2015, 14:46:31 PM
On a slightly different subject, the following is from the Intasure website in the FAQ's:

"Question
I would like to insure an apartment in Turkey, there are four apartments in the block, how would it be handled if, for example, the apartment below me was not insured. Presumably a rebuild would not be possible, would a straight payment be made?

Answer
If the other apartments are uninsured then the loss adjustor may take the decision to make a cash payment based on the average of three quotes to rebuild your percentage of the entire block. If for instance it would cost £125,000 to rebuild the whole block and there were four apartments then you would get £31,250."

When you think about it this it's fairly obvious that it would only be possible to rebuild what was insured, and if the owner above or below you had no insurance then the building could not be rebuilt. But what comes as a shock is the realisation that my buildings insurance actually relies on the owners below me having insurance on their property, and without it I would only receive my percentage of the rebuild costs, which would obviously be a lot less than I paid for the apartment.

The only way to be sure that the whole building is actually insured is to have Block Insurance but Intasure do not provide Block Insurance in Turkey, does anybody know anything about it and if it is available locally.