I concur. My garanti bank account drops my PIN every time I log on. To get it re-enabled, you have to fill in a form at the customer desk, it can't be done online. What a cra p system.I daren't go into the branch now because the english speaking women in there now hates me. Last time, after yet another failed attempt, she dragged my wife away from her magazine (we are getting used to the delay by now) and shouted 'HE CAN'T DO IT!!! YOU DO IT!!
Same thing happened for my wife, so she is now self-barred as well.
We are thinking of getting disguises for the next time we go in, a nice moustache perhaps?