Resorthoppa/A2B Question

[Scunner]

Resorthoppa was the one I booked this time as it was the cheaper of the two. Not including the £1002 extra spent on my card that is!!!

[honeycombe]

Seem to remember there was a post from someone at resort hopper/a2b. Asking for details of problems to be notified to her but can't find the post now,  anyone remember that posting?

[George Warner]

diane@sarpendontour.com is her contact.or socialmedia@resorthoppa.com

[kayakebab]

I've been speaking to Diane from a2b today as I need a transfer soon and not prepared to risk my card again!
She suggested I book direct with Sarpedon, will be a little dearer at £8.50 but that's ok with me.
I asked if they're any closer to resolving things and got the feeling not too many people have bothered to report their problems as advised.

Please please if you haven't do it, otherwise they won't understand the scale of the problem.

[George Warner]

Reported three days ago,so far no reply! Luckily our bank Nationwide were on the ball and stopped the transactions,supposed top ups to Orange phone,

[col]

You would expect A2B/Resorthoppa to know the scale of the problem by now,
from social media and forums, even if some people have not contacted them direct.
Also with what must be, a big decline in bookings.

[kayakebab]

They have a pretty good idea yes, but for the purposes of a proper investigation by the appropriate team with hard facts in front of them they need dates and booking numbers rather than a guess at how many people are affected.

[Scunner]

To be honest I get the impression that A2B are in absolute denial about it being anything to do with them, despite huge data in the public domain with them as the absolute and exclusive link.

Again, it wouldn't stop me booking with them in future, I didn't lose the money spent on my card.