The incident:
Brenda's artificial knee "slipped" after walking and climbing stairs to the apartment causing extensive swelling and a great deal of pain.
The hospital:
We went to Esnaf arriving at 20:45 and were immediately shown into the emergency suite where a doctor examined Brenda's injury and organised an x-Ray. Shortly after that an English speaking lady confirmed that an x-Ray had been organised and that we would met again when the results were known.
This took place shortly afterwards with the doctor explaining that he did not have enough English to explain what exactly the problem was but that another consultant would and that Brenda would be staying the night. We were taken up to the ward approximately 35 minutes after we arrived.
Brenda was put in a private room with eh suite shower, fridge, safe and fold down bed - in the maternity wing !!!
The treatment:
Treatment consisted of ice packs to reduce the swelling, antibiotics to counter any infection and pain killers. The ice packs were not changed nearly regularly enough. At one point during day two, an English speaking lady from the Tourist Office advised that the consultant was considering replacing the knee !!!
Brenda was discharged first thing on the third day with pain killers and a set if crutches.
The Insurance:
On arrival we were asked for passport and copy of insurance policy, both of which we had taken. It was explained to us that the hospital staff would contact the Insurance company.
We were the wished good luck in filing in the 8 or so forms we were presented with. I just about managed but if you are unfortunate enough to find yourself in a similar position, we were asked for things like flight numbers, home doctor's details etc.
It was explained that the insurance company would be consulted regarding the possible knee replacement.
We were asked to pay the excess on the insurance policy before we left which we did by Credit Card.
If anyone has any questions, please feel free to fire away.