They said they would come yesterday or today, didn't materialise yesterday, so I rang this morning and they should have been here 2 hours ago.
I've rung again, and was told they would contact our engineer and get him to call. That was an hour ago, and nothing...
I'm worried now that if we had it we would stand no chance of anyone coming if it went wrong.
Starting to feel quite annoyed now, no excuse not to call back and say when they're coming.