Last year when we took over all payments on our property we were told we would need to set up a Direct Debit to pay for our Electricity. We were taken to our bank and this was set up. Needless to say, upon return to the UK a couple of months later we were contacted and told that we hadn't paid the electricity, we managed to get things sorted and the bank paid the bill. When I was out in April I asked them to double check that all was OK, it was, but yesterday we were cut off for not paying December 07 and June 08 bills
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Can someone tell me if we should have gone to the Electricity board to set up a Direct Debit or the bank?