One of the other owners on our complex put a claim in against Intasure only a few weeks, as when they went out their apartment was inhabitable due to dampness, funghi forwing, damp/wet beds, kitchen units destroyed etc because of all of the storms/rain they have had in Turkey over the winter. The loss adjuster came out very quickly but they wouldn't pay out, they said it wasn't storm damage!!! It's cost them an absolute fortune to repair/replace everything which should've been covered.
I am also with Intasure and found them to be competitive but am not so sure about whether we have done the right thing or not, if they don't pay out on legitimate claims!