This is the latest update about the eVisa from the British Embassy. It seems the British Embassy gave me misleading information.
I understand you were recently in contact with one of my colleagues about the new e-visa regime introduced by the Turkish Government. I am sorry to say that one part of the advice she gave you was incorrect. It does not matter what airline British nationals arrive on – the e-visa should be valid. The airline protocol conditions apply only to certain other nationalities listed on the e-visa website. I apologise for any inconvenience caused.
I was concerned to read in your email to my colleague, that some travellers are having trouble using the e-visa. The feedback we have received, including by people travelling through Dalaman, is that the system is working and they have successfully been through the immigration facilities with an e-visa. We will shortly be publishing our quarterly Embassy newsletter (you can sign up by emailing UKTurkey.Newsletter@fco.gov.uk) and I have included an article about the e-visa, reproduced below, asking for feedback on people’s experience of the new system.
I hope this information is of use.
E-visas for tourists and business visitors to Turkey
On 24 April 2013 the Turkish government formally launched a new online system for applying for and receiving visas for Turkey. In the first week of operation, more than 5,300 e-visas had been processed. According to the Turkish MFA, of the 30 million visitors to Turkey each year, 10 million received their visas on arrival. This is the target audience for the e-visa. By enabling people to apply for and receive their visa before they travel, visitors will no longer have to queue for a visa on arrival. The eligibility criteria for the visa have not changed, only the delivery method. One advantage for travellers is that they will know in advance if there is going to be a problem with their visa and have the opportunity to resolve this with the Turkish Embassy in London before travel.
We have been informed that this system will be made compulsory in 3-4 months and the visa-on-arrival service will be withdrawn. So please tell family, friends and other contacts to check before they travel and encourage them to use the new system if they can.
The practicalities of applying for and receiving the visa are fairly straightforward. The website is currently available in English and Turkish although other languages will follow. There is a contact form on the website and replies should be received within 24hrs. Fees are payable by Mastercard or Visa credit or debit cards. The visa cost remains the same (£10 for UK nationals) although credit card payments attract an additional charge. The Turkish government plans to introduce kiosks at airports, travel agents and airline offices where applications can be made. Travel Agents or other third parties can apply on an individual’s behalf as long as they have all the relevant information.
Although this is a Turkish government system, we would welcome comments on how this system is working for British travellers to Turkey. You can send feedback to britembcon@fco.gov.uk