Author Topic: Cancelling Digiturk  (Read 4471 times)

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Offline anna-marie01

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Cancelling Digiturk
« on: January 21, 2012, 14:14:04 PM »
Can anyone enlighten me on the best way to cancel my subscription with Digiturk? My yearly subscription comes to an end at the beginning of March, so can I just cancel then or do I have to give a notice period? I currently pay by d/d each month.



Offline tinkerman

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Cancelling Digiturk
« Reply #1 on: January 21, 2012, 14:44:53 PM »
you have to give them notice and return the box and attachments and make sure you get confirmation of cancelation

Offline KKOB

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Cancelling Digiturk
« Reply #2 on: January 21, 2012, 15:37:38 PM »
When you give notice tell them that you're leaving the country. Then they won't try to persuade you to continue with your contract.

Offline col

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Cancelling Digiturk
« Reply #3 on: January 21, 2012, 15:58:39 PM »
I've had Digiturk for over 3 years, d/d comes out early each month. I went to cancel mine this week, I was told they would cancel d/d, but of course will cancel it myself if I need to. They told me to bring the box back to the shop on Feb 1st, as that is when my subscription will end. I also told them I was returning to the uk, then again, I shall be quite soon.

Offline johnboy1967

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Cancelling Digiturk
« Reply #4 on: January 21, 2012, 16:00:28 PM »
I hope it is a yearly subscription as when we went to see about cancelling ours they said it was a 2 year one..... :o

Offline anna-marie01

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Cancelling Digiturk
« Reply #5 on: January 22, 2012, 14:02:59 PM »
No John ours is definately a yearly one.  :)

Offline Libra

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Cancelling Digiturk
« Reply #6 on: January 23, 2012, 09:20:20 AM »
I discontinued my subscription that ended on January 3rd. They wanted me to send a fax to "0212 4739999" and attach a fotocopy of my ID. I sent the fax on December 7th from the post-office opposite Isbank in Fethiye center.

Then they called me back for confirmation and different people called me several times back later trying to convince me to cancel my cancellation.

I delivered the receiver and the digital card to the shop in Fethiye on January 3rd and got a delivery document ( which I will keep for a while ). No problem so far...
« Last Edit: January 23, 2012, 09:21:53 AM by Libra »

Offline anna-marie01

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Cancelling Digiturk
« Reply #7 on: January 23, 2012, 11:58:41 AM »
Thanks everyone for your comments. Hopefully it won't be too painful to do!! :P

Offline Supacabby

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Cancelling Digiturk
« Reply #8 on: January 23, 2012, 15:23:27 PM »
I did mine today at AdaDigital in Fethiye (almost last shop on the 1 way before it becomes 2 way on main seafront road - along from Burger King on same side). They take the d/d payments on the 16th of each month so if you go in around then on the month before you leave you can cancel with 1 months notice.

You need your passport.

Offline anna-marie01

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Cancelling Digiturk
« Reply #9 on: January 26, 2012, 08:30:52 AM »
Thanks Mark, will do that nearer the time.  :)




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