Calis Beach and Fethiye Turkey Discussion Forum

General Topics => Computer Problems & Questions, Virus/Scam Warnings => Topic started by: WordBird on September 10, 2014, 12:23:00 PM

Title: User Profile Error
Post by: WordBird on September 10, 2014, 12:23:00 PM

I'm trying to log on to my - admittedly ageing - laptop, which worked fine last time I used it.
Now getting an on-screen message which says:

"The User Profile Service service failed the logon.
User profile cannot be loaded."

Does anyone know what I need to do to sort this out, preferably in simple, non-geeky words of one syllable as I'm not particularly techie.   :(

Title: Re: User Profile Error
Post by: JohnF on September 10, 2014, 12:46:54 PM

No simple way of fixing (that I know of) but its not too difficult if you follow the steps here:

You receive a "The User Profile Service failed the logon” error message (http://support.microsoft.com/kb/947215)

Just remember to start up in "safe mode" before trying the first fix mentioned.

JF

Title: Re: User Profile Error
Post by: WordBird on September 10, 2014, 12:58:40 PM

Ta.
Ok, wish me luck. I'm going in.
*takes deep breath and rolls up sleeves*

Title: Re: User Profile Error
Post by: KKOB on September 10, 2014, 13:22:24 PM

Don't worry, we'll give you covering fire !