I stay in too many hotels these days. The small & friendly type are fine. At a certain level (mid range) they drive me insane with one particular thing they all seem to do.
When you arrive at reception to check in, when you arrive at that irritating "please wait to be seated" bit at the restaurant for dinner (and then again at breakfast) there is always just the one member of staff, processing some important sh1te on the till or in a book.
I don't mind that they are busy, what drives me mental is that I am now standing in front of them for some time, sometimes several minutes and they haven't even looked up. They know I am there, it is impossible that they might not have noticed.
I don't demand special attention, I don't expect them to drop everything they are doing. All I want is acknowledgement that I am actually there - they could simply look up and say "just a moment while I sort this" or similar, but what they do is ignore me till they have finished whatever that incredibly important task might be, fold up the paper they were checking, put it in it's correct file, put the lid back on their cheap, nasty Bic biro, then look up at me as if I just arrived 2 seconds ago.