Not Turkey but an example of how quick and easy it can be to get a refund.
Yesterday evening ,arrived home to find email from EasyJet saying our flights to Malaga on 24th July cancelled and giving 3 options,voucher,rebook or refund.
I clicked on the refund link which was supposed to take me to an online refund request form.It didn’t ,it took me round the system back to the start.
I then used the contact us form explaining the situation and requesting a refund.
At 5am I received an acknowledgment of my request and confirmation that my refund had been processed.Checked just now lo and behold I have my refund,what excellent service.