Author Topic: User Profile Error  (Read 2055 times)

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Offline WordBird

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User Profile Error
« on: September 10, 2014, 12:23:00 PM »
I'm trying to log on to my - admittedly ageing - laptop, which worked fine last time I used it.
Now getting an on-screen message which says:

"The User Profile Service service failed the logon.
User profile cannot be loaded."

Does anyone know what I need to do to sort this out, preferably in simple, non-geeky words of one syllable as I'm not particularly techie.   :(



Offline JohnF

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Re: User Profile Error
« Reply #1 on: September 10, 2014, 12:46:54 PM »
No simple way of fixing (that I know of) but its not too difficult if you follow the steps here:

You receive a "The User Profile Service failed the logon” error message

Just remember to start up in "safe mode" before trying the first fix mentioned.

JF

Offline WordBird

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Re: User Profile Error
« Reply #2 on: September 10, 2014, 12:58:40 PM »
Ta.
Ok, wish me luck. I'm going in.
*takes deep breath and rolls up sleeves*

Offline KKOB

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Re: User Profile Error
« Reply #3 on: September 10, 2014, 13:22:24 PM »
Don't worry, we'll give you covering fire !




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