Author Topic: Vodafone removing Turkey as part of euro zone package  (Read 3234 times)

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Offline blueclad

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Re: Vodafone removing Turkey as part of euro zone package
« Reply #20 on: April 05, 2018, 15:10:47 PM »
You bet I will keep that email from PlusNet very safe indeed also they sent a text message to my Vodafone number i still have confirming the same,  free in turkey.
I live in hope John F



Offline Ian_and_Sian

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Re: Vodafone removing Turkey as part of euro zone package
« Reply #21 on: April 15, 2018, 07:45:35 AM »
Hearing reports from the Vodafone Twitter feed, plus an update on the petition site that Vodafone have reversed their decision and are keeping Turkey in Roam-Free.

Keeping a close eye out for official word!!

Offline stoop

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Re: Vodafone removing Turkey as part of euro zone package
« Reply #22 on: April 15, 2018, 09:38:19 AM »
Seems hopeful but no official notification yet.



Offline Fran

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Re: Vodafone removing Turkey as part of euro zone package
« Reply #23 on: April 16, 2018, 11:40:56 AM »
Seems hopeful but no official notification yet.


My daughter has just phoned to get out of her contract, and been told that they are reintroducing Turkey due to the number of complaints. If you haven’t already phoned them might be worth doing it, the more the better.


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Offline stoop

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Re: Vodafone removing Turkey as part of euro zone package
« Reply #24 on: April 16, 2018, 13:35:13 PM »




Seems hopeful! Just managed to dig my new SIM cards out of the bin.

Offline stoop

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Re: Vodafone removing Turkey as part of euro zone package
« Reply #25 on: April 16, 2018, 17:47:39 PM »
However we all know some people like to mess with other people's heads so my guess is this might be one of those times. Nothing official from Vodafone yet so I would be careful after 10 May unless you have written confirmation of free roaming.

Offline Menthol

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Re: Vodafone removing Turkey as part of euro zone package
« Reply #26 on: April 16, 2018, 19:59:31 PM »
Fingers crossed.

Offline Fran

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Re: Vodafone removing Turkey as part of euro zone package
« Reply #27 on: April 16, 2018, 20:03:34 PM »
However we all know some people like to mess with other people's heads so my guess is this might be one of those times. Nothing official from Vodafone yet so I would be careful after 10 May unless you have written confirmation of free roaming.
I spoke to them as well today over a different issue. The first person I spoke to didn’t know about the change but spoke to a manager who confirmed it. I was then put through to a different dept, who again knew nothing about the change. Talk about not knowing your ar5e from your elbow.


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Offline Ian_and_Sian

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Re: Vodafone removing Turkey as part of euro zone package
« Reply #28 on: April 17, 2018, 08:27:00 AM »
Looks like Vodafone in-house communication is as joined up as an unmade Airfix model....

https://forum.vodafone.co.uk/t5/Pay-monthly/Turkey-will-be-removed-from-global-roaming-free-zone/td-p/2594243/page/2

Offline stoop

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Re: Vodafone removing Turkey as part of euro zone package
« Reply #29 on: April 17, 2018, 15:47:11 PM »
Looks like they have reversed it! If you check the new 'Roaming Further' PDF from 10/05/18 you will see that Turkey is no longer one of those destinations.

http://www.vodafone.co.uk/cs/groups/public/documents/webcontent/vfcon079683.pdf


Re: Roaming 
To clarify:
We've decided to keep Turkey within our Roam-free proposition - our customers will continue to be able to use their allowance of data, minutes and texts whilst in Turkey at no additional charge.

This means that rather than moving to Roam-further on 10 May, Turkey will now remain as part of our Roam-free proposition with immediate effect!

You're able to view further information on our roaming here.




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