Hi Mark, we have a theory that many builders deliberately fall out with their clients so that, in frustration, we take our problems elsewhere and end up paying to resolve the issue even though we have a 10 year builders guarantee. If you still owe the builder some cash you may, if you stand your ground, get the work done. If the builder won't budge you have no electricity and you will not get your tapu. People on this site wonder why I am so cynical about things here but your story, unfortunately, is typical of the many horrors that abound. I wish you well but, in my opinion, everything here is stacked against us and weighted in favour of the Turks.