Sue as a fellow Scouser I agree, I did try conversations with the staff and the owner and found them very cold and unfriendly. I think having a lovely place with a great view is not enough, it needs to have an owner and staff with personality.
Looking at the successful restaurants in the area, they are all run by friendly people with good personalities who look after their customers. Examples, Mosaic Bahce, The Kings Garden, Georges. I am sure we could name many more.
I am really looking forward to returning to the Sundial as great staff would complete the circle for us.