Ah, Indian call centres
I had to call one (I didn't know it was in India till I phoned) as I had signed up for something online and although it might sound irrelevant, I didn't note the account number given when I signed up. I thought I'd just wait and it would be in the confirmation email. What confirmation email, there wasn't one! If I'd noted down the account number there would have been a confirmation email.
Call centre: Can I take your account number please?
Me: Ah, that's the one thing I can't give you.
CC: Sorry?
Me: I forgot to write down my account number, I thought I'd get an email.
CC: You got an email?
Me: No!
CC: Ok. Can I take your account number please?
Me: I don't have my account number?
CC: Sorry, what number don't you have?
Me: My account number
CC: I don't know the word you are saying before number.
Me: Account
CC: Sorry?
Me: Acc-ount
CC Once again please
*click*