Incorrect Scunner, if you were a Turk living in the UK and were told to 'p' off you'd have every right to make a complaint to the Police for discrimination and probably be awarded a vast amount of money in compensation. There isn't a 'take it or leave it' attitude anymore.
If you're paying for a service (and paying more than the 'local' population which is discrimination) then you expect the service.
This attitude of 'there's no point in complaining' is, IMO, one of the reasons things don't seem to be improving.