Calis Beach and Fethiye Turkey Discussion Forum
Information and Services in Turkey Section => Cars, Bikes, Scooters, MOTs, Speeding... => Topic started by: DonM on December 03, 2013, 13:48:23 PM
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I've got to the stage in life where I seek a very peaceful existence, I often put up with things that 20 years ago I would have blown my top but Pegasus have weeed me off totally. ;D ;D
I arranged a 6 month rental with them and they delivered a car to the house on the 31st October. I was not impressed, the car had a cracked windscreen, damage to the back that my six year old great grandson could have done a better job of repairing. Also the sides were covered in tar. They offered to change the car in a week or so but I kept it for the month and only asked for a replacement when the crack in the windscreen started to spread.
They delivered another car yesterday, I was busy in the garden at the time but had a quick look and it seemed OK. I got to the the garage to refill this morning and noticed a wheel trim was badly damaged and the lining in the front of the wheel arch was broken and loose fortunately it was old damage but I was concerned about being blamed for the damage.
I took the car back to Pegasus and asked for an explanation and they just stated it was a hire car and would replace the wheel trim.
For a six month rental at this time of the year I would have expected them to sort out a decent car in the first place.
Am I being unreasonable? Rant over.
I'm now looking for car hire for the last 4 months of our stay.
DonM
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We have had decent rather than outstanding cars from them but I really didn't like the one they gave us that stank of cats.
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I've always been pleased with Oscar in Fethiye but ANY rental company
should be snatching your hand hand off Don. Shop around, hope you get fixed up.
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Try Fethiye Lovers Don - Jacqui has had cars from them and we have used their transfers - been reliable and great service for us
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I dont think you are being unreasonable Dom. I do think the however hire firms will have old end of season cars and will not buy new until next season.
For a 6 month rental I would be expecting a tidy motor. I would expect them to pick out the best they have.
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I'm sure as bewva says they are all pretty shot after a season of short term rentals. But the best of them should be the offer - what difference does it make to them...
All that said, I bet either you got was way better than some of the cr4p that car rental companies were delivering just 10 years ago - they'd be heading for scrap in the UK...
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I have nothing but excellent service from Metin, worth a phone call to see if he can help, last time I was given a day old Renault Symbol & told to "treat it gently", he is based in Hisaronu but will deliver, 0252 616 7936 or 0536 610 5505, hope you get it sorted.
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As Bluwise says, we always use Fethiye Lovers for transfers and hire cars. We have used them on each visit for the last 5 years, also my family have used them too. The cars we have had are always in good condition, no old bangers We have always had excellent service from them and no matter how many great offers we see, we will not be changing to any other company.
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Hi. I'm new to the forum having come to live in Ciftlik recently. We've had our villa here for years though and have always used Toronto rent a car in Hisaronu. Halil is reliable, meticulously careful with his cars, speaks good English and will deliver. Our many guests use him too and have always been happy with his service. His number is 0543 5644835. Give him a go!
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Thanks for all the replies, I've now calmed down. :) :)
I've made a note of the details and will ring around later in the month.
DonM
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Pegasus delivered a Renault Symbol to the house today with 243 K's on the clock. :) :) :)
DonM
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& deliver it straight back would I, that's just plain pathetic.
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Just 243 klicks only I'm guessing.
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In April I arranged for some friends to come back with me from the UK as a surprise for the current Mrs Hamets significant birthday.
Before leaving Turkey I arranged with Mutlu to rent a VW people carrier for their stay.
When we landed I was met by a member of the Pegasus staff who took us, after insisting I paid the 9.5tl car park exit fee, to their Dalaman office to fill out the paperwork & present me with the keys for an old Starex, complete with dings in the bodywork, patterned rugs, a fuel tank with fumes only and 212,000km on the clock.
When I protested he simply shrugged his shoulders & said no VW's.
The road was damp that night and each time I touched the brakes, the back kicked out, not at all pleasant for the passengers in the back and not easy for me to keep driving it in a straight line. It was a death trap, an accident waiting to happen.
Next morning I went to the Fethiye office but there was nobody there who could do anything so I had to go back in the afternoon and after another hour of waiting I was given a Mercedes Vito with 156,000km on the clock.
During my time in the office Mutlu never showed his face, he stayed in the office and called the guy dealing with me into the office by phone and they didn't seem interested in what I told them about the handling problems.
Now, being licenced to & having driven almost every type of vehicle available with the exception of a bus, tank or rickshaw, I have a good idea of how a vehicle should handle on the road and this Starex was bad.
On the due date for return of the Vito it was raining but I refused to drive it back to Fethiye from Uzumlu because the windscreen wipers were not working.
After calling Pegasus, 2 of their men came and collected the vehicle, driving it away without fixing the wipers!
What amazes me that they constantly advertise 'all new vehicles' and get away with renting out rubbish.
Well not to me again! >:(